EPOS Systems

What is an EPOS system?

EPOS stands for Electronic Point of Sale, it is fundamentally a till (or tills) but it’s also the software that comes with those tills, including your login as a manager. You can understand how your shop is doing, where your inventory is, and how many of products you’re selling. An EPOS system is made up of three things: software, hardware, and payment processing. Where traditional till systems just record sales, EPOS systems not only record the transactional information but can then generate detailed reports in response to the input data.

Applications in industry:

EPOS systems are designed for simplicity, meaning they provide increased functionality to many industries. Allowing staff to take hassle free card and cash payments, book appointments/make reservations, produce financial reports quickly and reliably and keep on top of inventory. Modern EPOS systems provide operational efficiency to run your business. But, they are not just about executing payments, managing inventory and keeping records, its about business management and providing a point of customer service. Below are some examples of application in industries.

What do they help businesses to do?

Maximise profits
Saves you time
Helps you grow and innovate
Helps your business stay current
Separate user accounts
Send out reminders
Track staff clock ins/outs
Keep things simple and gives you peace of mind

Health and Beauty applications:

Using an EPOS system in the Health and Beauty sector allows for staff to work more efficiently. To maximise revenue by booking in appointments and sending out text reminders, reducing no shows. Some examples of industry sectors it has proven successful in are a salon, barber, nail bar, spa, beautician, tanning, clinician and tattoo parlour.

Retail
applications:

In retail the most important goals are customer experience and product satisfaction. With an EPOS system you can increase the number of staff that are free to engage with customers, order in new stock to keep up with demand quickly and easily, provide concierge level service and greatly reduce time spent waiting in queues at the checkout.

Hospitality applications:

In hospitality, customer satisfaction is everything. This means no long waiting times, prompt and friendly service and top-quality products. Using an EPOS system can help your staff keep on top of all the daily tasks that allow a restaurant/café/hotel run smoothly. From communication with the kitchen printer to booking guests in hassle free.

EPOS Hardware

Depending on specific needs, each business may wish to have different EPOS hardware components.

The core hardware comprises a terminal screen. This is where you input orders and process payments. In recent years, the price of touchscreen monitors has fallen and become affordable to many retailers. The touch screen display allows faster data entry at the point of sale and waives the need for a keyboard.